Whether you operate one or two vehicles or an entire fleet, you can count on Boyd Truck Centers to keep your on-highway trucks and buses running at peak performance for as long as you own them.
Along with offering high-quality new and used Western Star trucks and Thomas Built Buses for sale, we’re the one-stop, full-service source for truck and bus maintenance and repairs in Kentucky and Southern Indiana.
For our on-highway service team, we hire and train highly skilled technicians with extensive experience working with on-highway trucks and buses.
Every tech uses state-of-the-art tools and equipment to quickly diagnose issues and complete repairs.
Boyd technicians can handle virtually any truck or bus service or repair at our fully equipped truck centers.
Our field service team can come to you, too, at your facility or on the road. Scheduling is available online to make repairs and maintenance as easy as possible.
At Boyd Truck Centers, customers park at the door and relax in climate-controlled lounges, enjoying free Wi-Fi and television.
We also provide free hot coffee, filtered water and snacks while you wait. Your comfort is an important part of our service commitment.
Boyd Truck Centers offer warranties for every item we sell, including Western Star Trucks, trailers, Thomas Built Buses and bus and truck parts.
Manufacturer warranties cover all our new vehicles, and we make extended service coverage options available for customers who prefer the peace of mind that comes with a longer warranty period.
Our overall warranty goal is simple: to lower your total cost of ownership through best-in-class protection backed by exceptional customer service.
Warranties on new Western Star trucks can cover the entire vehicle or individual components. Options include basic vehicle, towing, cab corrosion, cab structure, chassis paint, chassis corrosion, crossmembers and frame rails.
Plans range from six months and unlimited miles up to six years and 750,000 miles.
CPO90 limited warranty plans from Truck Master include coverage for the engine as well as towing expansion. Optional coverage is available for the transmission, rear axle, and other components.
Boyd Truck Centers also offer Truck Master Plus warranties, available with 24-hour roadside assistance.
New buses come with limited warranties covering defects in material and workmanship. Warranty repairs are provided free of charge within the coverage period.
Boyd warranty specialists work directly with manufacturers and component suppliers to ensure every step of the warranty repairs process is seamless.
Boyd provides limited warranty protection for all aftermarket parts sold directly through our parts department.
Coverage for defective material and/or workmanship typically extends for a minimum of 12 months.
If you want to go beyond the base manufacturer warranty and basic vehicle coverage, Boyd Truck Centers offer extended service coverage options. Available plans vary from vehicle to vehicle and even component to component, but your sales rep can help you find the right fit for your fleet.
Choose from four different Truck Coverage (TC) packages, including the TC4 option, which covers the most factory-installed components and includes Detroit Assurance Extended Service Coverage.
The EW4 extended warranty covers almost every part of the engine, except for accessories, maintenance seals and replacement of components due to wear.
We offer extended service coverage options to complement or enhance service covered by the manufacturer warranty.
As authorized Thomas Built Buses dealers, Boyd Truck Centers do more than sell buses — we support our customers before, during and after the sale.
For customers with onsite service technicians, these resources can help expand and extend your capabilities.
Your new Thomas Built bus purchase gives you access to the company’s extranet portal, filled with valuable resources for do-it-yourself bus repair and maintenance tasks. That includes parts ordering, service procedures and more. Click below to sign up and log in.
In 2009, Thomas Built Buses launched the Thomas Built Institute, a training program that provides valuable, hands-on learning and certification credits for service technicians.
Held twice a year near the Thomas Built factory in North Carolina and on the road, the training includes product updates, EPA emissions technologies, electrical systems and more. Participants can earn up to 28 credit hours in less than a week and help minimize the need to call in an outside bus service technician.
Need to schedule truck or bus service or have warranty questions? Visit your nearest Boyd Truck Centers location or reach out to our team.
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